Brush Strokes Bianco

ORIGINAL WORKS

LA GALLERIA MILANESE is committed to guaranteeing 100% satisfaction from our art collectors!  Here because,  the returns policy  of the Milanese Gallery  allows you  to return the purchased item. Upon receiving an original artwork, we will give you seven (7) days to decide whether or not you wish to keep the artwork or return it for a refund.

Any eligible artwork can be returned as long as it is returned to the artist in its original condition and packaging.

If you receive the product and renounce the purchase, you have the possibility to return it within 7 calendar days of receiving the order, with a refund of 100% of the value of the work in question.

Returns are allowed:

1- If the work is different from the one purchased by the customer.

2-If the work is damaged.

 

* Products whose packaging will not be accepted  it has been opened and redone.

* Products without a certificate of originality in perfect condition will not be accepted.

* Products with damaged or unusable protective packaging or with instructions for use will not be accepted.

* Exchanges of products purchased through promotions or coupons / discount coupons will not be accepted as part of the payment.

 

How do I return an original work?

From the moment you receive your original artwork from our couriers, you have seven (7) days to  or return the work in its original condition for a refund.

We also require that  the returned work is sent by the buyer within three (3) days from the confirmation of the return of the work. So, if you receive a work of art that you have purchased from  Galleria Milanese and you are not completely satisfied, you have:

Three (3) days to contact us regarding your intention to return the work.

Three (3) days from the day you contacted us to ship the artwork.  Do not send the work before contacting us; you must contact us first.

If you do not notify us of your intention to return the work within 3 days of receipt or do not ship the work within 3 days of notification, you will not be entitled to a refund. (Some exceptions apply. Contact us for an assessment of your specific situation.)

What to do if the artwork arrives damaged

- Within seven (3) days from the date of delivery of the goods,  send an e-mail to info@galleriamilanese.com to communicate order information.  Take photos of damaged images and packaging. Send these photos by e-mail to info@galleriamilanese.com.  Save the original packaging.

A representative  della Galleria Milanese will contact you to help you in the next steps.

 


Returns and Refunds Policy